I came in frustrated because of NTB, came in Carmella was very polite and understanding. She directed me to Mel Curran who looked over the problems and helped me and talked to me like a person not a Customer. Came in angry not even at them, left grinning.
Andrew Spitzer was my sales associate and Jeremy Zabell handled my financing. They were both professional and personable. I enjoyed my entire experience. Andrew listened to my list of must haves. I wasn't even interested in a Kia Soul but after it meet my expectations, I was convinced it was the car for me. I highly recommend Spitzer Kia.
I was busy. But always satisfied and enjoy coming to Kia brookpark. I would gladly recommend you to someone who needs a car. I like the car wash too.
Excellent customer service! No hard pressure sales! I was welcomed and they spent plenty of time helping me make the best car buying decision! Next time you’re in the market for a new or used car, ask for Arleen Robles, she’s the best!
Received excellent customer service from Jacqueline Betnard at Spitzer Kia on Brookpark Rd.
Jacqueline Bernard is absolutely amazing always takes great care of me thank you Spitzer Kia and thank you Jackie
Spitzer Kia Cleveland is the number one place to go for a service visit like to thank Jacqueline Bernald for the outstanding work and service keep up the great work and the team of Spitzer Kia have a great day.
From the very moment I stepped onto the lot, I felt welcomed. This was all due to Michael Roasado, the salesman who helped me along every step of the way to buying my used car. I cannot thank Michael and the entire Kia team enough with how smooth and quick the process was. I would definitely recommend them for all of your car needs.
Much thanks to Spitzer Kia Cleveland's Michael Rosado for directing me to a truly excellent used car (very clean, low mileage, great warranty) for my Uber driving, gear hauling and family needs. Driving the Soul has been a pleasure, and I've happy discovered that its a bit of a tip magnet (when Ubering) as well. Thanks again, Michael.
Mr Adkins was quick to respond to my emergency situation. He offered great expertise and solutions. He communicated throughout the process and charged a fair amount. Outstanding.
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