Great place to buy a new car
I bought a 2018 elantra. The hood latch was broke so i had an appt for it to get fixed. The service dept had no idea what i was talking about and told me to just bring it up. I told them what time i would be there. I stood around waiting for someone to help me from service for 45 min. My financer, the service manager and 2 other associates were running around trying to find out what was taking so long for them to check me in and give me a rental. The manager just gave me a rental quickly so i could get to work. They called twice as soon as i left the lot. I called back noone knew why i was called and put me on hold so long i hung up. They told me it would be a couple days. I called the next day to check the status and my car had been done since previous night and no one called to tell me it was ready. The service dept is very disappointing and will not go back unless i have to. The sales people and the general manager were FABULOUS! They helped me so much, explained the sales process and got me into a great car for me! Aziz was a GREAT sales man and the finance guy, Vince was very helpful explaining what everything was and the terms. Definately will buy from them again but will go elsewhere for service issues.
Great experience. I was greeted by friendly faces, they were prompt and knowledgable. And if I decided to purchase a newer kia I already have my contacts with my sales agent. Thanks for keeping me company Lexi Gunter.
A very friendly place
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