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Customer Testimonials
The great customer service made purchasing my car a very pleasant experience. Would definitely recommend Mary and Mate. So nice to be treated as a valued customer
The great customer service made purchasing my car a very pleasant experience. Would definitely recommend Mary and Mate
This is my third car I’ve gotten from spitzer Kia and it’s always a great experience. I’ve worked with George Woods every time and he is the best. Knowledgeable, friendly and always gets the job done. I was happy to come back and work with them again.
This is a great place to buy a car. My wife and I have purchased multiple cars from this dealership. Great customer service all the time
This is the second vehicle I have leased from Stephan Donat. He is very professional and helpful. Showed me all the features I could get and he got me into a vehicle with a price I could live with no pressure. The experience was great, I love the vehicle and I will be back when this lease it up
good service! got me exactly what i needed! george war great and patient with me!
Came in at the end of my lease George woods and his team worked the deal of the life for me I really appreciate them I'm happy with my purchase
Excellent service, Mate is an excellent salesman. I recommend that you go with him to look for your car.
Dealt with George Woods and team on the purchase of a used Telluride and it was a great experience! I would recommend buying from him.
My experience here was phenomenal. Felt at home even though it was my first time being there and I got exactly what I wanted!
We came into kia looking a new suv mike Mansour is who helped us he was fast friendly and efficient! Anyone who needs a car should go to him he got us out quick and he did everything we needed to make sure we could get what we were looking for! Thank you again for helping us! GO TO MIKE!!
Looking for a used vehicle. Came across a Jetta. Cindy was great and reassuring that I would get the best customer service. She was right. Caleb our sales rep was great and made me feel comfortable and the price was right. Such a great place and team.
Started my search for a vehicle and I am out of state. Submitted my information and within minutes received a phone call from their Internet Sales Manager Cindy. Great customer service and she made sure that I was taken care of. I purchased the vehicle (2022 Stingray Corvette). The whole team handled the transaction professionally. Thank you,
Paul Mlady is an excellent individual to do business with as he was attentive and supportive throughout the sales process. Paul went above and beyond to ensure that I was satisfied!
Everyone is all so wonderful there.especially Mike Mansour he is my guy I go to.
Jacob Harrison was awesome! He was courteous, attentive, and provided excellent customer service. He provided updates about my service and resolved a part issue quickly to get me back on the road.
I came in to get an oil change on my 2019 Kia Sportage and left with a brand new Kia Sportage Hybrid! While Kimberly Boutell took care of my oil change and kept me abreast of its progress , I walked the showroom and was greeted by Caleb Caulill. Caleb helped me with my decision to trade in my car without pressure. He was knowledgeable and professional and delightful to work with. He made purchasing my new car easy and even came in on his day off to help me navigate all the new items on my car after it was inspected ...
Caleb Caudill was a pleasure to work with. He was knowledgeable and beyond helpful. He was professional and approachable.
As always, my husband and I were met at the door each time we came into the dealership. Stephen was expecting us and offered beverage. You moved the coffee machine ,we had hot chocolate. It is now in the customer waiting area, better placement. Stephen was ready with many options of lease or purchase of a new car. Got the process rolling quickly and we went out to test drive the car before our drinks were cold. Stephen asked about our son Alan and and how he was enjoying his new car. The restroom was very clean. My husband and ...
Very fast and friendly dealership. Did not pressure and allowed us to look in peace.
Caleb was an excellent and professional salesman. He took his time with me and helping me find the right vehicle. The process was fast and easy. I was in and out in 2 hours. Caleb went over all the features with me and made sure i didn’t have any questions, he even sent me a card a week later. I’d recommend this dealership to everyone
Great experience from Caleb! unlike any other dealers around. They are a non commission sales staff which is why i think it made a big difference. Caleb took great care of me and made sure the vehicle had everything i wanted. He offered me drinks and food too! I’ll be here for all my new cars!
I had a fantastic experience getting my Kia at Spitzer Kia West. Jayden Centifanti did a great job on updating me on the car service process and scheduling the appointment to see the car. He was really quick to respond to all my questions and calls, and I appreciate his time and patience. Maryisabel Hernandez was the one taking care of me in the office. She guided me through the whole process seamlessly and overall, was one of the most polite and product-knowlegeable sales people I've met for any occasion. I definitely recommend the dealership!
I bought my first car from Spitzer and everyone there made the process very smooth and did a good job of explaining everything.
Mary helped me find my ideal 2021 Soul! She was extremely patient, laid back and helpful and spent several hours showing me and test driving cars. Everyone at the dealer was friendly and professional and they expedited the entire purchasing process!
Fantastic sales person Stephen Donat. Stephen gave me his undivided attention, and was very prompt and attentive…
When I took my Kia Sportage in for the anti theft software installation Melissa Meyers met me at once. We filled out the paper work & she escorted me to the waiting area. Where she gave me an estimate of how long the installation would take. When completed she came to meet me & escorted me to the cashier. While I was there she had my car brought around and walked me out to it. Her manor of kind, helpfulness and professionalism made a tedious task much more pleasant.
Went in to look at cars ended up purchasing. Christian is fantastic and very honest
Great customer service. Never feel pressured. Always answers questions, the service department is the best..
Ms. Belinda is a star. She’s efficient, she caught something that the other rep had previously missed, and she is consistent. Just good old fashioned customer service and I’m here for it!
George the Salesman was very helpful and friendly. Was even available the next day after sale to answer questions I still had about the vehicle
Our Sales consultant Paul Mlady was GREAT! He was personable, professional and understanding. GREAT EXPERIENCE!
It was a very quick process. In and out in a couple of hours. I was very happy with my experience with George, he’s a fabulous salesman, even though I was extremely tired and grumpy from working the night before. Really appreciate his attention to detail and professionalism. Everyone was very nice and friendly. Jeremy from finance was also awesome and I really enjoyed working with him. I would definitely buy another car here, especially from George and Jeremy. What a bunch of cool dudes. 10/10.
Stephen Donat was my sales guy and he showed me nothing but respect and attention through it all! While training a new person! The atmosphere was great I recieved lots of information and every question I asked got an answer! Would definitely recommend Spitzer and Stephen to my family & friends!
George W. Greeted me as soon as I entered the door. The car I wanted to see wasn’t at the dealership at that time. He tracked it down, and brought it over within minutes. He was very professional and courteous. I would definitely recommend George W. If you are looking for a new car. In and out of the dealership within 2 hours with a new car
I loved the care and the way Belinda took her time to explain what was getting done with my car. It was a very nice experience.
Received prompt and courteous service from Zade Assad. He greeted my wife and I and immediately started to find out what we were looking for and what was important to us. He offered solutions and never once tried to “sell” us, which was great! He mentioned he’s been doing this for a few months but I never felt that he was inexperienced, quite the contrary, he was what I always hope to find at a dealership. He presented our finance/lease options, explained the differences and gave my wife and I time to discuss without feeling rushed. Overall great ...
Great customer service, quick, efficient and professional. Felt like family and not just a customer
Purchased a handful of vehicles over the years from George Woods and this Kia dealership. Highly recommend seeing George if you are looking to purchase a new vehicle! He goes above and beyond to ensure you are satisfied with your experience and purchase! Thanks George!
Zade Assad helped me with two vechiles which I didn't buy cause he showed me a better deal with my budget an it turned out to be a brand new SUV.
When I drove up to the service dept. Belinda Frost welcome me to KIA and immediately new why I was there and after going around my vehicle, she inform me that I needed wipers and I was so glad she reminded me. After my service was completed she inspected the vehicle and went over everything with me. Ms. Frost was very professional and well experienced and she made me feel she was proud to work for KIA. I left there so satisfied. Thank you Ms. Frost for taking care my vehicle and myself. 😊
George W. Greeted me at the door when I walked in. I went to the wrong lot, but George went above and beyond by going to the other lot to retrieve the vehicle I was interested in. Very helpful and walked me through the process. In and out a lot faster than I expected. Also love the new car so far! I would definitely recommend George W. and the Spitzer group!
George woods and the sales manager where good to me and easy to work with they made it happen simply and fast for me
The dealership was friendly, quick and make the buying experience pleasant. Zade Assad was knowledgeable, and very respectful. I would highly recommend him.
Great job by everyone involved from the salesman, to the manager and finally the finance guy! Paul Mlady is great!!
My sales person George was amazing to work with. He set me up with a used Hyundai Elantra. Plus point - he is fun to have a conversation with.
Great service, from my sales person Zade Assad to the management team❤️ I wound definitely recommend this dealership
Melissa Myers was friendly and efficient. She explained the service that was done and the condition of my Sportage which is always good to know.
Going to Kia is always a great experience. George is awesome at helping you find what you need! Got me all set up with my new car
I was very happy with our sales man, George. He assisted my son with his first vehicle purchase with no presser to buy.
Thanx to Zade we were actually looking for a used but received new. Thank you!!!
Had a great experience buying my new (used) Kia Soul at Spitzer Cleveland. Jeff was knowledgeable, helpful, and friendly - highly recommended! They had a huge selection of cars to choose from.
Easy process, sent a list of what I was looking for and test drove the one I ended up purchasing. Personable and easy to talk to.
George thank you for helping me make a good decision on my new vehicle.I always have good experiences when I deal with kia
Great experience, Zade was very helpful getting me in the vehicle of my choice, very customer friendly
My car shopping experience was excellent, thanks to Maryisabel Hernandez. She was courteous, kind, knowledgeable, patient and she answered all of my wife and I's questions. I highly recommend talking to Mary for all of your Kia needs!!!
Thank you Zade and the Spitzer team for making the process easy and hassle free. True professionals!
Excellent fast service, they have great prices and hospitality. Would do business again any time
Jeff did an amazing job selling me my sportage I will be coming back for all my cars. The dealership was easy to work with
Jeff was my salesman at spritzer Kia. He was awesome ! I had a good expiernence
Jeff did an amazing job selling me my kia sportage. The dealership was very easy to work with and I will be coming back here for all my cars
We have bought 3 cars from this dealership. Couldn’t ask for better service and pricing. Highly recommend. You won’t be sorry. Thanks John and George for everything. The best place to buy a car.
Extremely courteous and knowledgeable of the vehicle I purchased! Would definitely recommend Zade and the Spitzer Kia dealership to anyone!!!
Caleb made our first experience easy and simple. Would recommend to others. Environment felt welcomed
Stephen Donat did an excellent job of going through the sales process with me. And he was able to find the right model and trim for us.
Our salesman, Jayden Centifanti, worked hard to get us the car we wanted at the price we wanted! Thank you Spitzer Kia!
Jeff fraam did an amazing job with my car buying expirence if you’re in the market for a vehicle I recommend going to spritzer Kia and work with Jeff
Jeffrey didn’t a great job with getting me into a vehicle. I love my new Kia.
We went to Spitzer Kia after being totally aggravated and lied to at another Kia dealership in Medina that tried to originally charge us $10,000 over sticker for a Telluride we were looking for. After several attempts at dealings I called Spitzer told them what we were looking for and that it would be a cash deal and they agreed as long as our trade was what we said it was. We went there the following day and dealt with Christian Negro’n both on the phone day one and the second day in person. The SUV was exactly what we ...
Belinda Frost gave me exceptional service. She kept me informed during the time my vehicle was being serviced. She is certainly a great employee. I hope I get her on my next service appointment!
Belinda Frost is an exceptional asset to Spitzer KIA of Cleveland. Her professional approach to caring for customers in the Service Department sets the standard. Belinda is pleasant, courteous, and ready to assist in any way that she can, making sure that her customers are well-cared for.
My family has gotten our cars here for years. Everyone is so nice and happy to assist you. I recently bought my third car from them. George Woods has helped me with my last two cars. He is very informative and kind. He answered all of my questions and made sure that I understood all the new features for my vehicle. My vehicle was delivered clean and no issues were found. He makes the car buying process a lot smoother. I will continue to buy my cars here and will always mention Spitzer Kia Cleveland and George Woods to my ...
zade was so helpful! i came in ready to buy and knew exactly what i wanted and he made me a great deal and the process was seamless! thanks a million zade!!!!
Zade, Vince, and Jon were great. Getting a vehicle can be really stressful but they were friendly, knowledgeable, helpful, and polite.
Very quick, was efficient with getting us in & out. Very detailed oriented as well. Would recommend him to anyone
All personel from the general sales manager Fred to the finance manager,to Ahmad the sales person treated me well.happy with the vehicle and the treatment they gave me
I had a fantastic experience working with Christian Negron and Jonathan Gemelas and the rest of the crew at Spitzer Kia of Cleveland. They made sure I left happy and with what I wanted. I will be looking forward to working with them in the future.
Paul Mlady gave us excellent customer service. Dealership was very friendly and kind. Came in and left purchasing a new 2023...it was a happy New Year
Jeff was a great salesman he did a great job helping me. I will Defiantly be back here
Zade was amazing! He made the process seamless and simple! And I left very happy!
I am very pleased to have worked with Zade Assad. He as helped me throughout my process of getting my Kia Stinger. He is a great influence and role model to Kia.
Very happy with services I was provided with definitely will be coming back for future sales.
Very professional and helpful. Zade is a very good salesman. I recommend everyone to go through him.
Amazing dealer to get your car from. The salesman also take good care of you!
A very nice area very clean and well spoken people very respectful and kind greet you right at the door.
Had the most amazing experience purchasing my car. 10/10 customer service would definitely recommend!
Great service from Zade Assad, got everything we were looking for, from the car to the financing.
Just completed my fifth deal with Spitzer..at least 3 with George. Negotiations have been respectful with a willingness to get it done.
Jeff did a wonderful job to get my father-in-law the deal he could not refuse. Jokes aside, he was professional, courteous, and made us comfortable all along the process. Highly recommend requesting Jeff for your next auto purchase! I'll be back here myself for sure.
Stephen donat was a pleasure to have help me find a car. His patients was an A+++++ . Paperwork and switching plates over Stephen had made everything easy . Even after taking my car home he has responded in a timely fashion to all my questions .
I had explored other dealerships and their prices were higher than Spitzer KIA. Working with Caleb was great, very professional, knowledgeable and nice. He returned all of my phone calls/texts with promptness. Told him what I was looking for in a vehicle, showed me exactly what I wanted. I felt very comfortable no pressure. I highly recommend this Dealership and Caleb Caudill for car purchases.
Jeff was great, very thourough and a pleasure to work with - I will definitely work with him again
I've been buying Kia vehicles for the last 15 years. This was our first time at this dealership. Great experience! Christian Negron took care of us. He was knowledgeable, straightforward and considerate of our time. Seriously the most pleasant experience buying a car we've had. Highly recommend Spitzer Kia and Christian!
my salesperson was Mate Tamas. he was very helpful and super nice. thank you Mate.
Jeff was amazing I would recommend to anyone looking for a car. He was awesome with helping me with my car. I will buy cars here for the rest of my time driving cars. I had an amazing expierece
Great buying experience at Spitzer Cleveland Kia. Worked with Jeff and he was very helpful.
Jeffrey was amazing he was very good with knowledge.he gave me a great experience
Awesome service my 3rd time buying from this Kia dealership. My sales rep Jayden did an awesome job with hooking me up with a nice car. Definitely will be back for my next car when I need it.
caleb was awesome. It was my 2nd time back in because caleb was able to work with me on my trade amount! He got me to where i wanted to be payment wise and i got the car i’ve been wanting!
Maryisabel did a great job. She greeted us at the door, went over what we wanted and found the perfect vehicle for us. She was personal and professional. She took the time to answer all our questions. We were able to setup a time to come back and learn more about the features on our new Kia Sportage. I was extremely satisfied with her knowledge and customer service skills. All of the staff we met were professional and courteous and I would highly recommed the dealership to anyone looking for a car.
