Meet Our Staff
Management
Jeremy Zabell
Sales Manager
Freddy Mansour
General Manager
Stephen Donat
Sales Manager
Erica Markiewicz
Sales Manager
Cindy Smith
Internet Manager
Hazim Ideis
Sales Manager
Sales
George R. Woods
Sales Consultant
Caleb Caudill
Sales Consultant
Andrew Mansour
Sales Consultant
Larry Saydeh
Sales Consultant
Luis Serrano
Sales Consultant
Daniel Murray
Sales Consultant
Alexis Bogucki
Internet Sales Consultant
Walid Chaiban
Sales Consultant
Damon Swann
Sales Consultant
Ely Rivera
Sales Consultant
Abraham Abboud Assal
Sales Consultant
Nariha Garthrite
Sales Consultant
Dakota Blanchard
Sales Consultant
Deandre Jimenez
Sales Consultant
Teagan Katrinak
Sales Consultant
Argerie Konstantinou
Internet Sales Consultant
Parts
Richard Watkins
Parts Advisor
Justin Cieslinski
Parts Counterperson
Cory Brown
Parts Manager
Roman Mykhailiv
Parts Counterperson
Service
Belinda Frost
Service Advisor
Ariella Cancel
Service Advisor
Randy Maggio
Service Manager
Tom Wolfe
Service Manager
Rachel Lewis
Service Advisor
Brian Puls
Service Appointment Scheduler
Jackie Diraimo
VIP Agent
Maycie Spencer
Service Appointment Scheduler
Kayla Sanchez
Service Advisor
Finance
Mate Tamas
Finance Manager
Michael Mansour
Finance Manager
Anthony Heller
Finance Manager
Administration
Carmella Gullas
Cashier Receptionist
Jim Foose
Marketing Coordinator
Tia Tolbert
Cashier Receptionist
William Weber Jr
Inventory Coordinator
Brady Lange
Cashier/Receptionist
Paul Mlady
Inventory Coordinator
Jim Parson
Marketing Coordinator
George R. Woods
Sales Consultant
Nov 07, 2026
I had such a great experience purchasing my new vehicle!
I had such a great experience purchasing my new vehicle! George and Steve were so wonderful to work with and made the entire process easy and enjoyable. George was helpful, patient, and made sure everything went smoothly. I absolutely love my new car and couldn’t be happier with the experience. Highly recommend!
Nov 04, 2026
I had such an amazing experience at Spitzer Kia.
I had such an amazing experience at Spitzer Kia. Thank you to my salesman George woods, he was great, patient, knowledgeable, helpful, humble and NOT a pushy which I appreciate and made the whole experience pleasant. The financial team was also great at helping me get what I wanted. Overall a great team!
Nov 03, 2026
My first Kia came from this dealership in 2010 and I knew
My first Kia came from this dealership in 2010 and I knew I wanted to shop for a new car here. I worked with George and I couldn’t have been happier with him! The process did take a very long time but he kept a great attitude, was very transparent and was great to talk to during the whole process. He also took a very good photo of me with my new car! Highly recommend George and I don’t want to work with anyone else but him. I also worked with Mate in finance and he was excellent too!
Oct 22, 2026
Great customer service.
Great customer service. Thank you Gorge for helping me get my new vehicle, I'm super happy!😃
Oct 04, 2026
Was able to get in and out in 2 hours to trade and buy a
Was able to get in and out in 2 hours to trade and buy a certified pre-owned car. George was very helpful and made the process painless.
Jeremy Zabell
Sales Manager
Oct 21, 2026
Great service .
Great service . Sales came through. Financing was explained very well. Daniel really helped and Mate helped a lot. Def recommend.
Oct 21, 2026
Daniel was very amazing, helped me get a new car.
Daniel was very amazing, helped me get a new car. Very helpful and kind!! Would highly recommend.
Oct 11, 2026
This experience was better than a few years ago.
This experience was better than a few years ago. Daniel worked to get me the vehicle I wanted at the price that was acceptable.
Oct 06, 2026
Sales and finance were great.
Sales and finance were great. Already had a service issue and service department was terrible and did not resolve my issue. I had to go elsewhere to get the problem resolved.
Sep 16, 2026
We really liked everyone at Spitzer.
We really liked everyone at Spitzer. Everyone was friendly and helpful. It was nice to be in a low pressure environment since the sales team doesn't work on commission. Larry was the best. He was very personable and knowledgeable and was (and is) invested in us being happy with our car. We clicked with him right away and could tell it wasn't an act with him. He is a genuinely nice guy. He was easily the best sales person we've ever dealt with in a car purchasing process. Plus, he made great coffee and smelled really good. Thanks to him (and everyone else) we have found our car place for the future.
Freddy Mansour
General Manager
Jul 07, 2026
The sales agent was knowledgeable and very pleasant and
The sales agent was knowledgeable and very pleasant and helpful. Answered all of my questions that I had and made sure I had contact for any further questions or concerns.
Apr 01, 2026
Honestly was goin thought I would pay a lot he helped
Honestly was goin thought I would pay a lot he helped great guy and professional
Dec 10, 2025
The staff is always friendly, helpful and professional.
The staff is always friendly, helpful and professional. The service at place is always great.
Nov 26, 2025
Freddy does not go above and beyond Making me return a
Freddy does not go above and beyond Making me return a car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top of my 2500 already. George and Erica are top notch people and have really tired their hardest to make it happen but Freddy just wont budge (GREED). Its a shame that after many years and many family that has bought from here I am being done this way. But their lost everyone has heard about this situation and refuse to ever step foot in that dealership again.
Oct 29, 2025
I had an outstanding experience working with Freddy, the
I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everything went smoothly — he was professional, transparent, and genuinely cared about finding the right solution for me. His knowledge of both the vehicles and the financing process was impressive, and he took the time to answer all my questions without any pressure. It’s rare to find someone who combines expertise with such a friendly, down-to-earth approach. Thanks to Freddy, I left Spitzer Kia feeling confident and completely satisfied with my purchase. I highly recommend asking for him if you’re looking for a truly first-class car-buying experience!
Belinda Frost
Service Advisor
May 12, 2026
Good service.
Good service...expensive but good. The service is first rate and the popcorn is very good.
May 09, 2026
Belinda helped me out and was amazing!
Belinda helped me out and was amazing! Very knowledgeable and helped me out even when we had to wait on parts to deliver.
May 04, 2026
Had to get an oil change and maintenance.
Had to get an oil change and maintenance. Belinda was great to work with and my car was done in the time frame given to me.
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
May 02, 2026
Everyone was very kind and helpful.
Everyone was very kind and helpful. Our service advisor was very thorough and explained everything very well to us. She let us know our options for our future visits.
Stephen Donat
Sales Manager
Nov 07, 2026
I had such a great experience purchasing my new vehicle!
I had such a great experience purchasing my new vehicle! George and Steve were so wonderful to work with and made the entire process easy and enjoyable. George was helpful, patient, and made sure everything went smoothly. I absolutely love my new car and couldn’t be happier with the experience. Highly recommend!
Sep 29, 2026
They made buying a new car painless!
They made buying a new car painless! From pulling into Kia looking for a car from leaving with a car….they were all top notch! Stephen Donat was so helpful and Michael as well!
Sep 14, 2026
Just purchased my 3rd family vehicle from this
Just purchased my 3rd family vehicle from this dealership, every time Stephen has sealed the deal for me i always feel he is honest and fair. My salesman was Damon he was so patient. I went in basically wanting to test drive every model, he kept things light and fun and i never felt rushed or pressured. Great dealership i have never encountered anyone there that i didn’t like. Thanks guys i love my new Seltos!
Aug 24, 2026
Great.
Great..... Great it was much better than the other Kia dealership I went to.... Great it was much better than the other Kia dealership I went to. Very happy with George,Steve and Mate....
Aug 21, 2026
Came in with low expectations on finding something in our
Came in with low expectations on finding something in our budget and current credit situation. There was no pressure to buy or settle. They worked with us and I was able to drive off with a nice vehicle within my budget. Customer service was excellent and friendly. I will be returning!
Mate Tamas
Finance Manager
Nov 03, 2026
My first Kia came from this dealership in 2010 and I knew
My first Kia came from this dealership in 2010 and I knew I wanted to shop for a new car here. I worked with George and I couldn’t have been happier with him! The process did take a very long time but he kept a great attitude, was very transparent and was great to talk to during the whole process. He also took a very good photo of me with my new car! Highly recommend George and I don’t want to work with anyone else but him. I also worked with Mate in finance and he was excellent too!
Oct 21, 2026
Great service .
Great service . Sales came through. Financing was explained very well. Daniel really helped and Mate helped a lot. Def recommend.
Oct 21, 2026
Daniel was very amazing, helped me get a new car.
Daniel was very amazing, helped me get a new car. Very helpful and kind!! Would highly recommend.
Oct 14, 2026
This dealership was outstanding!
This dealership was outstanding!! Our experience was truly awesome! Our salesman Daniel was absolutely incredible!! I've referred one of my employees already to Spitzer Kia and to ask for Daniel! I'm also returning, to have Daniel get me into an SUV. It's gotta be great, because buying a car was such a great experience! Thank you Daniel and the team at Spitzer Kia! ❤️
Oct 06, 2026
Sales and finance were great.
Sales and finance were great. Already had a service issue and service department was terrible and did not resolve my issue. I had to go elsewhere to get the problem resolved.
Michael Mansour
Finance Manager
Nov 06, 2026
I had such a great experience with DeAndre and the entire
I had such a great experience with DeAndre and the entire team at Spitzer Kia Cleveland! DeAndre was incredibly helpful, knowledgeable, and attentive throughout the entire process. He made everything easy, answered all of my questions, and genuinely went above and beyond to make sure I found exactly what I was looking for. The entire team was welcoming, professional, and wonderful to work with. I couldn’t be happier with my experience or my new car! I highly recommend DeAndre and Spitzer Kia Cleveland to anyone looking for a great car-buying experience! 🚗
Oct 11, 2026
This experience was better than a few years ago.
This experience was better than a few years ago. Daniel worked to get me the vehicle I wanted at the price that was acceptable.
Aug 29, 2026
clean facility Daniel was an excellent sales men.
clean facility Daniel was an excellent sales men. Transparent with everything made the process very easy. Give this man a raise.
Jun 29, 2026
Five stars for Hazim Ideis!
Five stars for Hazim Ideis!!! Top notch experience! Quick, friendly service. Answered my questions and made the transaction smooth and comfortable. And Michael made the paperwork easy!!! Thanks!
Jun 14, 2026
THEE best ever!
THEE best ever!! Goes above and beyond, patient, enjoyable, hardworking, and friendly!! Thank you again!
Richard Watkins
Parts Advisor
Nov 07, 2026
Fast, efficient and courteous Very helpful Would
Fast, efficient and courteous Very helpful Would recommend to my friends Advising my car buying friends to take a look at this dealership
Jun 07, 2026
It was a fantastic experience.
It was a fantastic experience. Good customer service and support make a difference. Good customer service and support make a customer feel like the company cares
May 23, 2026
Everyone was very friendly.
Everyone was very friendly. The person helping me was considerate with my time and made sure I had arrangements because my car would be there longer than expected. They went above and beyond.
May 19, 2026
Richard was very efficient and so professional and I
Richard was very efficient and so professional and I brought 2-cars in and was done correctly
May 15, 2026
Wonderful and fast service.
Wonderful and fast service. I always take my car there for service. Pricing is reasonable.
Ariella Cancel
Service Advisor
Jun 03, 2026
Qick diagnostic of driver power seat not working.
Qick diagnostic of driver power seat not working. Timely appointment and had car ready per my requested time.
May 28, 2026
In and out in a timely manner Friendly and took care of
In and out in a timely manner Friendly and took care of every from drop off to return off vehicle
May 23, 2026
Nice folks, attentive to the issues I had and responded
Nice folks, attentive to the issues I had and responded immediately. Thank you and keep it up.
May 22, 2026
I have dealt with Ariella for several service
I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor
May 22, 2026
Professional and Personal!
Professional and Personal! Treated me like a person and just a number...which I appreciate!! Excellent!
Justin Cieslinski
Parts Counterperson
Apr 01, 2026
Honestly was goin thought I would pay a lot he helped
Honestly was goin thought I would pay a lot he helped great guy and professional
Feb 14, 2026
Pleasant customer service and knowledgeable any efficient
Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to this dealership for all my car needs
Sep 20, 2023
Small warranty repair Christopher Halley expedited
Small warranty repair Christopher Halley expedited service in professional efficient manner. Service Mgr Kim started process on Saturday phone call
Sep 03, 2023
Service was prompt.
Service was prompt. They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawback is very slow at returning phone calls. Service Dept seemed very knowledgeable in diagnosing your concerns and relaying them to the technician. Overall very satisfied with the Service Dept.
Apr 21, 2023
Excellent customer service!
Excellent customer service! From the moment you enter the door to the purchase of your vehicle, everyone is willing to help. Caleb, Mary, Michael, Freddy and everyone in between were a great help with our purchase. I would and am going to recommend someone in the market for a new car to go to Spitzer Kia on the corner of State and Brookpark!
Caleb Caudill
Sales Consultant
Aug 04, 2026
good I would recammend Caleb to family and friends.
good I would recammend Caleb to family and friends. one of the best places ive been car shopping!!
Jul 15, 2026
Really nice staff but only qualified for a new vehicle
Really nice staff but only qualified for a new vehicle with rust Could've been given something better
May 26, 2026
This dealership is great.
This dealership is great. Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so.
Apr 13, 2026
Truthfully, it was actually a nice experience.
Truthfully, it was actually a nice experience...I went with my gut and picked this place to get a car and it worked out about as well as i could have hoped... my salesman, Caleb Caudill, was great... same with the finance guy.
Dec 10, 2025
I had a great experience at Spitzer Kia Cleveland.
I had a great experience at Spitzer Kia Cleveland. The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and made sure I understood everything along the way. I appreciated their honesty and the way they handled my service. I definitely recommend Spitzer Kia Cleveland to anyone looking for quality service and a team that truly takes care of their customers.
Randy Maggio
Service Manager
Oct 28, 2026
Great service!
Great service! Tom and Randy helped me out and made it as smooth and easy as possible. Will be back again! Would recommend!
Aug 27, 2026
Damon and Erica were awesome to work with at the
Damon and Erica were awesome to work with at the dealership. Erica gave me a good reasonable appraisal of my trade in and understood the importance of a loyal customer. She helped find vehicles that had my initial wants available. Damon as my salesperson, made me feel at ease and not pressured. He took time to learn what I wanted and what was important to me in a vehicle. He worked to find the best fit for ME. He asked questions along the way and wanted to learning about me. They both have a wonderful demeanor and I can now call them new friends
May 22, 2026
I have dealt with Ariella for several service
I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor
May 17, 2026
ArieAriella provided a 10/10 customer experience!
ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me informed and supported every step of the way. I highly commend her work and hope her supervisor and team recognize just how valuable her dedication to great service is!
May 15, 2026
Wonderful and fast service.
Wonderful and fast service. I always take my car there for service. Pricing is reasonable.
Tom Wolfe
Service Manager
Oct 28, 2026
Great service!
Great service! Tom and Randy helped me out and made it as smooth and easy as possible. Will be back again! Would recommend!
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
May 02, 2026
Tom and Charles were very nice and courteous and
Tom and Charles were very nice and courteous and explained to me the issues with my vehicle. They were ready for me when I got there for the appointment and the vehicle was fixed in a timely manner. I really felt taken care of after the appointment. Excellent service!!!!!!
May 01, 2026
GREAT SERVICE!
GREAT SERVICE! TOM AND RANDY ALWAYS GRT THE JOB DONE! APPRECIATE HOW QUICK AND EFFICENT THEY ARE ! WILL BE BACK
Feb 14, 2026
Pleasant customer service and knowledgeable any efficient
Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to this dealership for all my car needs
Andrew Mansour
Sales Consultant
Aug 21, 2026
Wonderful from sales to management.
Wonderful from sales to management. They gave me a lot of attention and made me feel like family.
May 24, 2026
Excellent customer service, friendly environment The
Excellent customer service, friendly environment The customer service was excellent, the salespeople were friendly and answered all my questions regarding the vehicle
Oct 29, 2025
I had an outstanding experience working with Freddy, the
I had an outstanding experience working with Freddy, the General Manager at Spitzer Kia. From the moment I walked in, he made me feel valued and taken care of. Freddy went above and beyond to ensure everything went smoothly — he was professional, transparent, and genuinely cared about finding the right solution for me. His knowledge of both the vehicles and the financing process was impressive, and he took the time to answer all my questions without any pressure. It’s rare to find someone who combines expertise with such a friendly, down-to-earth approach. Thanks to Freddy, I left Spitzer Kia feeling confident and completely satisfied with my purchase. I highly recommend asking for him if you’re looking for a truly first-class car-buying experience!
Oct 01, 2025
This is the second time I’ve had the car in for an
This is the second time I’ve had the car in for an electric issue since I bought it less than a month ago you’ve had it 21 days and you called me to pick it up that the car is ready. However, when I want to pick it up, it was at a 45% charge totally unacceptable and then your service advisor told me that he doesn’t do electric and doesn’t know much about electric cars. I’m not sure who the service manager is but this is not a way to make a good impression I’m going to buy Another car in the next month and I’m contemplating a different dealership.
Jan 12, 2025
I want to thank the staff of Kia in Brookpark for giving
I want to thank the staff of Kia in Brookpark for giving me excellent customer service and helping me purchase my first car. I couldn’t of asked for better customer service
Larry Saydeh
Sales Consultant
Nov 02, 2026
The dealership was friendly and attentive.
The dealership was friendly and attentive. Business minded but not pushy. Also, very knowledgeable of their product.
Oct 17, 2026
Good afternoon y’all is some good people that is a good
Good afternoon y’all is some good people that is a good deal Shop and thank y’all for what y’all did for me and God bless you all and y’all enjoy your day and keep doing what y’all doing
Oct 01, 2026
Larry did a awesome job and didn’t mess around with what
Larry did a awesome job and didn’t mess around with what I wanted Quick
Sep 16, 2026
We really liked everyone at Spitzer.
We really liked everyone at Spitzer. Everyone was friendly and helpful. It was nice to be in a low pressure environment since the sales team doesn't work on commission. Larry was the best. He was very personable and knowledgeable and was (and is) invested in us being happy with our car. We clicked with him right away and could tell it wasn't an act with him. He is a genuinely nice guy. He was easily the best sales person we've ever dealt with in a car purchasing process. Plus, he made great coffee and smelled really good. Thanks to him (and everyone else) we have found our car place for the future.
Sep 01, 2026
Larry was extremely knowledgeable, helpful, and patient
Larry was extremely knowledgeable, helpful, and patient with us throughout the purchasing experience. I couldn’t recommend him enough!
Erica Markiewicz
Sales Manager
Oct 18, 2026
service was exceptional and sales people polite and
service was exceptional and sales people polite and courteous. I would highly recommend, was very satisfied!
Oct 17, 2026
Good afternoon y’all is some good people that is a good
Good afternoon y’all is some good people that is a good deal Shop and thank y’all for what y’all did for me and God bless you all and y’all enjoy your day and keep doing what y’all doing
Sep 16, 2026
Luis was very informative and a pleasure to work with ,
Luis was very informative and a pleasure to work with , he went above and beyond to help me get into a brand new 2027 Kia Seltos. He was very kind and helpful. I will definitely go back again in the future !
Aug 27, 2026
Damon and Erica were awesome to work with at the
Damon and Erica were awesome to work with at the dealership. Erica gave me a good reasonable appraisal of my trade in and understood the importance of a loyal customer. She helped find vehicles that had my initial wants available. Damon as my salesperson, made me feel at ease and not pressured. He took time to learn what I wanted and what was important to me in a vehicle. He worked to find the best fit for ME. He asked questions along the way and wanted to learning about me. They both have a wonderful demeanor and I can now call them new friends
Aug 27, 2026
5 !
5 ! Damon and Erica were awesome. Erica made sure she gave me a good reasonable appraisal of my trade in and understood the importance of a loyal customer. She helped find vehicles that had my initial wants available. Damon made me feel at ease and not pressured. He took time to learn what I wanted and what was important to me in a vehicle. He worked to find the best fit for ME. Asking questions along the way and learning about me. They both have a wonderful demeanor and I can now call them new friends
Cindy Smith
Internet Manager
Apr 29, 2026
I had an amazing experience purchasing my 2026 Kia Seltos
I had an amazing experience purchasing my 2026 Kia Seltos S AWD! My salesperson (George Woods) was incredibly professional, knowledgeable, and patient throughout the entire process. They took the time to answer all of my questions, made sure I understood all of my options, and never made me feel pressured. Their friendly attitude and excellent customer service made buying my new vehicle an exciting and stress-free experience. I truly appreciate how smooth they made everything from start to finish. I absolutely love my new Kia Seltos and highly recommend working with them if you’re looking for someone who genuinely cares about their customers!
Mar 14, 2026
The dealership had a welcoming environment with
The dealership had a welcoming environment with knowledgeable and helpful staff and no sales pressure.
Jan 22, 2026
Great experience!
Great experience!! Cindy provided great customer service. Helped me throughout the entire process. Sent pictures of several vehicles and was patient addressing all my questions. Very responsive. No matter how many questions I had she was professional at all times. Love my new Sportage!! I recommend SPITZER KIA for your next vehicle purchase. The entire staff was great.
Nov 13, 2025
Had a great experience buying from here with George!
Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of immediately. Would definitely come back and buy from here and work with George again in the future without a doubt!
Oct 31, 2025
Walid was amazing!
Walid was amazing! He talked to me treated me like friend/family and got me the price I was willing to pay monthly! I would recommend anyone buying a car to find him immediately! Also, Erica finance is amazing as well!
Hazim Ideis
Sales Manager
Nov 06, 2026
I had such a great experience with DeAndre and the entire
I had such a great experience with DeAndre and the entire team at Spitzer Kia Cleveland! DeAndre was incredibly helpful, knowledgeable, and attentive throughout the entire process. He made everything easy, answered all of my questions, and genuinely went above and beyond to make sure I found exactly what I was looking for. The entire team was welcoming, professional, and wonderful to work with. I couldn’t be happier with my experience or my new car! I highly recommend DeAndre and Spitzer Kia Cleveland to anyone looking for a great car-buying experience! 🚗
Oct 15, 2026
I had an amazing experience and enjoyed working with
I had an amazing experience and enjoyed working with everyone. They made me feel comfortable and really worked to get me where i wanted to be with my payments. I will never go to another dealership.
Oct 14, 2026
This dealership was outstanding!
This dealership was outstanding!! Our experience was truly awesome! Our salesman Daniel was absolutely incredible!! I've referred one of my employees already to Spitzer Kia and to ask for Daniel! I'm also returning, to have Daniel get me into an SUV. It's gotta be great, because buying a car was such a great experience! Thank you Daniel and the team at Spitzer Kia! ❤️
Oct 04, 2026
Ely is one of the nicest and most helpful salesmen I’ve
Ely is one of the nicest and most helpful salesmen I’ve ever encountered. Thank you for making it the smoothest possible car shopping experience!
Sep 01, 2026
Amazing experience!
Amazing experience! Friendly, professional, and stress-free. I absolutely love my new Kia and highly recommend them!
Luis Serrano
Sales Consultant
Sep 16, 2026
Luis was very informative and a pleasure to work with ,
Luis was very informative and a pleasure to work with , he went above and beyond to help me get into a brand new 2027 Kia Seltos. He was very kind and helpful. I will definitely go back again in the future !
Aug 29, 2026
Luis was amazing!
Luis was amazing! He was very friendly and accommodating and helped us get the best deal we possibly could! I would 10/10 recommend his services at Spitzer Kia!
Aug 25, 2026
I came into spitzer kia and luis was a nice man but he
I came into spitzer kia and luis was a nice man but he ultimately lied to me or he didn't understand what was happening. I traded in a previous lease before it expired and I started a new lease all in one transaction. I was told that I was actually getting money back from trading in my lease by the finance manager and luis told me going over the miles slightly makes NO DIFFERENCE AT ALL because im trading the car in. I just got a bill for $772 from Kia. I think the finance guy is Anthony. He lied to my face as well.
Aug 05, 2026
We had a great experience with Spitzer.
We had a great experience with Spitzer. Luis was kind and patient as we test drove the vehicle we ended purchasing. The manager treated us with fairness and respect.
Jul 23, 2026
Spent 24k on a car and couldn’t even get a spare key, I’m
Spent 24k on a car and couldn’t even get a spare key, I’m very unpleased
Rachel Lewis
Service Advisor
May 26, 2026
This dealership is great.
This dealership is great. Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so.
May 17, 2026
ArieAriella provided a 10/10 customer experience!
ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me informed and supported every step of the way. I highly commend her work and hope her supervisor and team recognize just how valuable her dedication to great service is!
May 06, 2026
Rachel in service was wonderful!
Rachel in service was wonderful! Explained work to be completed in great detail. Showed a lot of patience in answering my questions.
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
May 03, 2026
Service was quick and they fixed an issue from the last
Service was quick and they fixed an issue from the last visit with no charge. No pressure to get services they were pushing that were not needed. Would recommend.
Anthony Heller
Finance Manager
Oct 18, 2026
service was exceptional and sales people polite and
service was exceptional and sales people polite and courteous. I would highly recommend, was very satisfied!
Oct 04, 2026
Ely is one of the nicest and most helpful salesmen I’ve
Ely is one of the nicest and most helpful salesmen I’ve ever encountered. Thank you for making it the smoothest possible car shopping experience!
Aug 24, 2026
I recently purchased a vehicle while working with Larry
I recently purchased a vehicle while working with Larry as my sales consultant after having a not so great experience somewhere else and the difference was night and day. To say he was great would be an understatement. He worked with me in such a thorough manner I was really impressed. My questions and all help I’ve needed he’s been present, responsive, and even helpful on his off days. He made sure I felt comfortable and understood the vehicle I was purchasing. I’d definitely recommend Larry and Spitzer Kia to others going forward. The sales and finance team are awesome.
Jul 11, 2026
Today July 9th 2026 was the 4th Kia I purchased from
Today July 9th 2026 was the 4th Kia I purchased from Spitzer Kia. All four times I was lucky enough to have George Woods as my salesman. I truly can’t say enough good about George. The first thing people should know is he is very honest and kind. Now I know that’s his job but George goes that extra mile. It was very important to me to have a person like that behind the sale. I highly recommend this dealership but while you are there ask for George, you will be glad you did.
Jun 29, 2026
I have bought 3 cars from this dealership, my experience
I have bought 3 cars from this dealership, my experience (esp.w/ George) has always been smooth.
Daniel Murray
Sales Consultant
Oct 21, 2026
Great service .
Great service . Sales came through. Financing was explained very well. Daniel really helped and Mate helped a lot. Def recommend.
Oct 21, 2026
Daniel was very amazing, helped me get a new car.
Daniel was very amazing, helped me get a new car. Very helpful and kind!! Would highly recommend.
Oct 18, 2026
service was exceptional and sales people polite and
service was exceptional and sales people polite and courteous. I would highly recommend, was very satisfied!
Oct 15, 2026
I had an amazing experience and enjoyed working with
I had an amazing experience and enjoyed working with everyone. They made me feel comfortable and really worked to get me where i wanted to be with my payments. I will never go to another dealership.
Oct 14, 2026
This dealership was outstanding!
This dealership was outstanding!! Our experience was truly awesome! Our salesman Daniel was absolutely incredible!! I've referred one of my employees already to Spitzer Kia and to ask for Daniel! I'm also returning, to have Daniel get me into an SUV. It's gotta be great, because buying a car was such a great experience! Thank you Daniel and the team at Spitzer Kia! ❤️
Alexis Bogucki
Internet Sales Consultant
Aug 15, 2025
Great experience from start to finish.
Great experience from start to finish. The staff was professional friendly (George, Jeremy, and Mate were all wonderful and a pleasure to work with!). They answered all my questions, were very patient, offered fair negotiations and made the whole process smooth and stress-free. Highly recommended dealership if you’re looking for excellent customer service and hassle free car buying experience.
May 15, 2025
George went above and beyond for me.
George went above and beyond for me. He was very honest which I loved and he helped me pick the perfect vehicle for me and my son! Thank you George from Heather and JJ
Oct 18, 2024
Upon meeting Mate Tamas, Excellent salesman I was totally
Upon meeting Mate Tamas, Excellent salesman I was totally surprised how cool, calm and collected he was in helping my wife and I purchase a 2025 Seltos.. He listened to what we wanted, what we wanted to pay and what car we expected to purchase at the price that I would pay, tax title etc out the door. He got what we wanted by trading with another dealer to get the car we wanted and before we knew it we were thru signing the final papers. See Mate for a no Hassell purchase of a Kia at Spitzer Kia on Brookpark Rd in Cleveland. Being in sales for many years traveling multi state areas and buying over 15 cars in my life time, I was amazed how easy it was to buy this Suv from Mate and how it went so easy compared to all of the other cars that I purchased. I
Aug 11, 2024
I just want to thank Mel Curran, Caleb Caudill, Jeremy
I just want to thank Mel Curran, Caleb Caudill, Jeremy Zabel & Alexis Bogucki for helping to get me into a new vehicle. Spitzer Kia West always makes sure to take good care of their customers! I always leave with a positive experience whenever I go to a Kia dealership to purchase a car! Thank you again team!!!
Aug 05, 2024
Best dealer experience I’ve ever had.
Best dealer experience I’ve ever had. Jenna, our salesperson really went the extra mile to assure our happiness.
Walid Chaiban
Sales Consultant
Oct 17, 2026
Good afternoon y’all is some good people that is a good
Good afternoon y’all is some good people that is a good deal Shop and thank y’all for what y’all did for me and God bless you all and y’all enjoy your day and keep doing what y’all doing
Aug 27, 2026
Amazing!
Amazing! The service in Spitzer Kia is excellent, I always leave the dealership happy. Above and beyond
Aug 11, 2026
Pleasant and accommodating.
Pleasant and accommodating. They took their time and helped me get the car I wanted.
Jul 07, 2026
The sales agent was knowledgeable and very pleasant and
The sales agent was knowledgeable and very pleasant and helpful. Answered all of my questions that I had and made sure I had contact for any further questions or concerns.
Jun 30, 2026
Walid was very personable friendly and explained leasing
Walid was very personable friendly and explained leasing policy and vehicle features to me very well
Damon Swann
Sales Consultant
Sep 14, 2026
Just purchased my 3rd family vehicle from this
Just purchased my 3rd family vehicle from this dealership, every time Stephen has sealed the deal for me i always feel he is honest and fair. My salesman was Damon he was so patient. I went in basically wanting to test drive every model, he kept things light and fun and i never felt rushed or pressured. Great dealership i have never encountered anyone there that i didn’t like. Thanks guys i love my new Seltos!
Aug 27, 2026
Damon and Erica were awesome to work with at the
Damon and Erica were awesome to work with at the dealership. Erica gave me a good reasonable appraisal of my trade in and understood the importance of a loyal customer. She helped find vehicles that had my initial wants available. Damon as my salesperson, made me feel at ease and not pressured. He took time to learn what I wanted and what was important to me in a vehicle. He worked to find the best fit for ME. He asked questions along the way and wanted to learning about me. They both have a wonderful demeanor and I can now call them new friends
Jul 10, 2026
We just purchased a 2027 Seltos from Damon and this makes
We just purchased a 2027 Seltos from Damon and this makes the third Kia we've purchased with him. He's very knowledgable about the vehicles, products and services. He asks and listens about what you're looking for and what you don't want. He doesn't push the extra nonsense. I recommend him to friends and family. Thanks again for all the help.
Jun 14, 2026
THEE best ever!
THEE best ever!! Goes above and beyond, patient, enjoyable, hardworking, and friendly!! Thank you again!
Apr 13, 2026
The whole experience was painless and enjoyable.
The whole experience was painless and enjoyable. I came to Spitzer because Damon is my salesman and I go where he goes.
Cory Brown
Parts Manager
Apr 01, 2026
Honestly was goin thought I would pay a lot he helped
Honestly was goin thought I would pay a lot he helped great guy and professional
Feb 14, 2026
Pleasant customer service and knowledgeable any efficient
Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to this dealership for all my car needs
Oct 14, 2025
Losing oil, proved to dealer three times.
Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test
Apr 11, 2024
I have purchased all 4 of my new cars from Kia Spitzer.
I have purchased all 4 of my new cars from Kia Spitzer. George and Andrew are the best salesman in the business. There isn't a better service department around.
Mar 23, 2024
Car Salesman Jeff Spitzer Kia Brookpark, Parma did a
Car Salesman Jeff Spitzer Kia Brookpark, Parma did a great job sold me my second car
Carmella Gullas
Cashier Receptionist
Sep 01, 2026
Amazing experience!
Amazing experience! Friendly, professional, and stress-free. I absolutely love my new Kia and highly recommend them!
Jul 15, 2026
My experience at this dealership was excellent,
My experience at this dealership was excellent, especially with Larry being my sales guy.Thank you
Dec 08, 2025
George was great!
George was great! Made my experience easy, stress free, and made me feel confident about my purchase! Highly recommend!
Nov 01, 2025
I had a wonderful experience purchasing my new Kia K4
I had a wonderful experience purchasing my new Kia K4 from Cleveland Kia! My salesperson, Emmanuel, was fantastic — friendly, knowledgeable, and helpful every step of the way. The whole team works together like one big happy family, and a special shout-out to Carmella in the administration department for her warm, friendly smile! I highly recommend Cleveland Kia to anyone looking for a great car-buying experience! 🚗✨
Oct 14, 2025
Losing oil, proved to dealer three times.
Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test
Brian Puls
Service Appointment Scheduler
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
Feb 14, 2026
Pleasant customer service and knowledgeable any efficient
Pleasant customer service and knowledgeable any efficient and explains everything thoroughly any efficient and explains everything thoroughly. What definitely do business with them again and keep coming to this dealership for all my car needs
Dec 10, 2025
They treated me with respect and went on a test ride and
They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us to come back there 2 times but when we went to the Kia Deallership on the west side on brookpark they found out the problem and was tremendously on point
Nov 08, 2025
I love there.
I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends
Oct 29, 2025
I brought my car in for service, was told nothing was
I brought my car in for service, was told nothing was wrong with my wheel alignment. Then, came back 2 months later and insisted on having the car placed on machine. They Seen there was an issue and corrected, but never suggested that the now bad tire should be either rotated on replaced. Kia responsible for negligence. Tried leaving message, received no call back.
Ely Rivera
Sales Consultant
Oct 04, 2026
Ely is one of the nicest and most helpful salesmen I’ve
Ely is one of the nicest and most helpful salesmen I’ve ever encountered. Thank you for making it the smoothest possible car shopping experience!
Jul 18, 2026
The best thing I have ever done in my life thank you for
The best thing I have ever done in my life thank you for everything in the world you guys do
Jul 15, 2026
My experience at this dealership was excellent,
My experience at this dealership was excellent, especially with Larry being my sales guy.Thank you
Apr 08, 2026
So very helpful and genuinely take their time to make
So very helpful and genuinely take their time to make sure your aware of everything and it doesn’t feel like they are just money grabbing!!
Oct 09, 2025
Everytime I come here i have to sit for hours and they
Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00.
Abraham Abboud Assal
Sales Consultant
Oct 17, 2026
Good afternoon y’all is some good people that is a good
Good afternoon y’all is some good people that is a good deal Shop and thank y’all for what y’all did for me and God bless you all and y’all enjoy your day and keep doing what y’all doing
Aug 25, 2026
Abraham went above and be gone.
Abraham went above and be gone. But I expected very nice. Very polite. Was on top of his game. And he was a nice outgoing salesman. Not overly pushy. He would explained everything to me and then I finally then made the decision to get the new 2027 seltos.
Jul 15, 2026
My experience at this dealership was excellent,
My experience at this dealership was excellent, especially with Larry being my sales guy.Thank you
Apr 19, 2026
Abraham was very honest and patient in helping us lease
Abraham was very honest and patient in helping us lease our first car! Would recommend him to anyone.
Jim Foose
Marketing Coordinator
Nov 08, 2025
I love there.
I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends
Oct 17, 2025
I sent in a perfectly good car and got back complaints
I sent in a perfectly good car and got back complaints about the brakes. And I lost my speakers. I feel that it was caused damaged by you for extra money now I need three speakers, so i'm not happy at all
Sep 05, 2023
I took my car for its first oil change Spitzer Kia staff
I took my car for its first oil change Spitzer Kia staff was amazing. Milisa Myers was very helpful and friendly. Sandy Foose helped me schedule my next oil change. I have no worries or problem taking my car to Spitzer Kia West. And who ever vacuum my driver and passenger side carpet that was a surprise thank you. Keep up the good work you guys.
Jun 14, 2023
Pleasantly surprised at the ease of checking in and
Pleasantly surprised at the ease of checking in and taking care of the update. Plus they washed my car and vacuumed the front seat floors
Nariha Garthrite
Sales Consultant
Aug 18, 2026
Only one that was fair and honest.
Only one that was fair and honest. Talking about both sales and service. Will not buy a car from this dealership ever.
Aug 01, 2026
Spitzer Kia is one of the best dealerships I’ve ever been
Spitzer Kia is one of the best dealerships I’ve ever been to! I had the pleasure of working with Sales Manager Erica and Sales Consultant Nariha, and both ladies were absolutely amazing. They were friendly, professional, patient, and made the entire car-buying process easy and stress-free. I highly recommend anyone looking for a vehicle to come see Erica and Nariha at Spitzer Kia. You won’t be disappointed!
Jul 21, 2026
Great experience, patient and respectful I had a great
Great experience, patient and respectful I had a great experience at Spitzer Kia Nariha was very helpful, respectful and has a lot of patience. I would recommend any in everyone looking for a nice reliable vehicle to go and ask for Nariha !!!
Jun 13, 2026
The sales associates at Spitzer are knowledgeable of
The sales associates at Spitzer are knowledgeable of products, customer service friendly and offer customers a good experience in the dealership
Dakota Blanchard
Sales Consultant
Nov 07, 2026
Very friendly.
Very friendly. efficient Would recommend to my friends to shop there Have bought before, would do so again
Oct 15, 2026
Awesome people!
Awesome people!!!!! They explained everything about the car and answered all of my questions. Very professional
Sep 15, 2026
It was awesome.
It was awesome. Very good experience. Thank you. Hopefully next car I'll be buy with Spitzer Kia.
Deandre Jimenez
Sales Consultant
Nov 11, 2026
Great experience from start to finish!
Great experience from start to finish! My salesman was super friendly, helpful, and not pushy at all. He made the whole car buying process easy and stress free. Highly recommend!
Nov 06, 2026
Deandre was very polite, professional, and he made sure
Deandre was very polite, professional, and he made sure everything was correct with our purchase of our Sportage.
Nov 06, 2026
I had such a great experience with DeAndre and the entire
I had such a great experience with DeAndre and the entire team at Spitzer Kia Cleveland! DeAndre was incredibly helpful, knowledgeable, and attentive throughout the entire process. He made everything easy, answered all of my questions, and genuinely went above and beyond to make sure I found exactly what I was looking for. The entire team was welcoming, professional, and wonderful to work with. I couldn’t be happier with my experience or my new car! I highly recommend DeAndre and Spitzer Kia Cleveland to anyone looking for a great car-buying experience! 🚗
Tia Tolbert
Cashier Receptionist
Sep 16, 2026
We really liked everyone at Spitzer.
We really liked everyone at Spitzer. Everyone was friendly and helpful. It was nice to be in a low pressure environment since the sales team doesn't work on commission. Larry was the best. He was very personable and knowledgeable and was (and is) invested in us being happy with our car. We clicked with him right away and could tell it wasn't an act with him. He is a genuinely nice guy. He was easily the best sales person we've ever dealt with in a car purchasing process. Plus, he made great coffee and smelled really good. Thanks to him (and everyone else) we have found our car place for the future.
Aug 01, 2026
Larry helped my husband and myself with setting up the
Larry helped my husband and myself with setting up the Kia access app, he also set up the insurance and updated the new car for us as well. The best customer service that we have ever had when purchasing a car.
May 17, 2026
ArieAriella provided a 10/10 customer experience!
ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me informed and supported every step of the way. I highly commend her work and hope her supervisor and team recognize just how valuable her dedication to great service is!
Jackie Diraimo
VIP Agent
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
Teagan Katrinak
Sales Consultant
May 17, 2026
ArieAriella provided a 10/10 customer experience!
ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me informed and supported every step of the way. I highly commend her work and hope her supervisor and team recognize just how valuable her dedication to great service is!
Argerie Konstantinou
Internet Sales Consultant
Jul 03, 2025
George was great and the dealer had the car ready when I
George was great and the dealer had the car ready when I showed up. The miles were accurate and the price was very competitive.
Maycie Spencer
Service Appointment Scheduler
May 04, 2026
Everyone is super nice, ready and willing to assist and
Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done!
William Weber Jr
Inventory Coordinator
Apr 01, 2026
Honestly was goin thought I would pay a lot he helped
Honestly was goin thought I would pay a lot he helped great guy and professional