Why Should I Service My Car at the Dealership?

December 14th, 2021 by

A dealership employee and service technician shaking hands

Why Should I Service My Car at the Dealership?


Getting Down to the Basics of Auto Repair

Are you in need of car maintenance and don’t know where to go?

If you’re wondering about the benefits of service at a dealership service center vs a third party repair shop, Spitzer Kia Cleveland can help you with the pros and cons of both choices. As with most things in life, there are some basic considerations, like quality, cost, and convenience.

When deciding between having your vehicle serviced at a dealership service department or an independent shop, you have to consider each of these factors and decide which are most important to you.

Reliable, Quality Service at Your Local Dealership

Car dealerships are generally the safest choice for auto repairs and auto maintenance. When it comes to dealerships like Spitzer Kia Cleveland, you can count on excellent service quality from highly-trained technicians.

Our service team members are ASE Certified Auto Mechanics (National Institute for Automotive Service Excellence). They have been trained in fields from diagnostics to major auto repairs to routine maintenance services. No matter what is troubling your car, our technicians can fix it.

While dealerships generally employ only certified mechanics, the same is not always true for independent mechanics. They may or may not be highly trained, you can’t be sure unless you do your research.

Getting What You Pay For with Genuine OEM Parts

Unfortunately, cost is also a big consideration for most of us when it comes to having your car serviced. Independent or third-party mechanics typically have less overhead, so they are sometimes able to offer cheaper rates than dealer service when it comes to parts and labor.

However, third-party service shops often save money by using less expensive, but less reliable aftermarket parts. These are auto replacement parts that are not made by the auto manufacturer, but by independent parts manufacturers.

This means that they may or may not fit your vehicle well, they may or may not be made well, and they will probably void any manufacturer extended warranties that cover only genuine OEM (Original Equipment Manufacturer) auto parts.

OEM parts were made by your vehicle’s manufacturer specifically for your model vehicle. They are well-made, work perfectly within your car’s systems, and are generally covered by a manufacturer’s warranty. Spitzer Kia Cleveland, like most dealerships, uses only genuine OEM parts.

Auto Service That Makes Sense

We all wish there were more time in the day to get things done. That’s why when you need your vehicle serviced, you want to take it somewhere quick, and convenient. At Spitzer Kia Cleveland, we do our best to make auto repair and maintenance as easy as possible.

We’re handily located just off Interstate 480, we offer convenient hours that fit most schedules, and making appointments with us is as simple as picking up the phone or filling out a few blanks on our online service scheduling form.

There might be an independent service shop closer to your home or office, but that doesn’t always mean it will be more convenient. Oftentimes you’ll have to arrange a ride from and back to the shop, or wait around in a cramped office while your car is being serviced.

Count On Quick, Convenient Auto Service

Most dealership service centers offer customers a host of amenities that make waiting for your tire rotation, oil change, or engine service easier and more convenient. At Spitzer Kia Cleveland, we have a comfortable waiting lounge with free customer W-Fi connection, coffee, and snacks.

You can also arrange for our vehicle pick-up and delivery service so you can go about your day while your car is being repaired.

Bringing your vehicle to a dealership service center doesn’t always mean you’ll be paying more money. At Spitzer Kia Cleveland, we love to help our customers with seasonal specials and service combination specials that can save you both money and time.

If your car needs servicing, trust the experts at the Spitzer Kia Cleveland Service Center for reliable, convenient, friendly auto service.

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